Shipping & Returns
Shipping Information
Each order will be shipped via standard delivery.
Originals - Most orders are shipped within 1-2 business days via Standard Shipping (express shipping available at extra cost) arriving in 2-7 business days and with Express Shipping 1-4 business days within Australia .
We always try to keep you posted with the latest updates on your orders. In case you need to contact us regarding your order please reach out to us here.
Fine Art prints - Please note that the Fine art prints are made to order , please allow 1-2 weeks time for our wonderful local printer to create your print before we ship them.
Art prints A3 size and under are shipped in a flat rigid mailer. Larger prints are shipped rolled in a rigid mailing tube.
All artwork and prints will be shipped via Australian Post . In the unlikely event or a parcel being lost or damaged we can't take any responsibility for third parties i.e.. Australia Post. Enquiries must be taken up with the carrier.
Please be cautious when unrolling your piece from a mailing tube. To ensure no damage is done, carefully remove the print from the tube and let gravity do the work of unrolling it. DO NOT roll it back on itself and be very careful as fingerprints can leave permanent marks. If you can manage it, it is safest to take it directly to your framer and let them do it.
Returns & Exchanges
We take special care in handling your artwork and shipping our products.
All Sales of original Artwork are final and unfortunately we do not accept returns due to a change of mind.
However we are happy to accept Return/or exchanges for Fine Art prints within 7 days of receipt, provided the product is in its original and resalable state. Any additional postage costs are at the buyer's own expense. Please contact us here in case you want to return your Fine Art Print. We will ship your replacement artwork and / or issue a refund only after receiving your return + communication via email.